Win for Ticketmaster, Loss for Consumers
Although it's difficult to feel sorry for this defendant, who was basically allowing people to cut in Ticketmaster's virtual ticket line, the case raises troubling implications for consumers. The case gives more ammunition to companies that claim to bind consumers with contractual terms placed on a website. Moreover, the case assumes that merely viewing a website in an unauthorized manner can be copyright infringement. Reading a website, however, shouldn't be considered copyright infringement any more than reading a book is. Even though the website is copied into the computer's memory before it is displayed on the screen, the copy in memory is purely incidental to the process of reading the website, disappears when the user navigates to a different site, and has no adverse commercial effect on the copyright owner. Even if this is technically a "copy" under the Copyright Act, it seems like an easy example of fair use.
At the Technology & Marketing Law Blog, Eric Goldman concludes that the decision is "anything but consumer-friendly."